What You Need to Know Before Setting Up Your New Account

When creating a new account, it is extremely important to enter the parent's or adult's information first.  The first person on the account created will be the account holder. This person will be the default payer and must be an adult.  The primary email address entered for the account holder will be your username moving forward.

Username

Your username will always be your email address. You can add additional email addresses to which you wish to receive important updates.

Password

Passwords must be 8 characters in length and include at least 3 of the following: capital letter, lower case letter, number, or special character. If you have forgotten your password, please select "forgot password" to reset it at any time.

How to Set Up Your Account

• Desktop Computers:
  • In the upper left corner, click on Log In With Email to be taken to the log-in page. Select Sign up in the middle of the page, at the top. Fill in the prompts, then click on Create Account at the bottom of the page.
  • Follow prompts to finish creating your account.
  • Once the account holder has been created. From your Account Dashboard, select Add New Account Member to create users for other household members (spouses, children, etc.)
• Mobile Devices:
  • In the upper left corner, click on Menu. Select Log In/Create Account, then select Log In With Email to be taken to the log-in page. Select Sign up in the middle of the page, at the top. Fill in the prompts, then click on Create Account at the bottom of the page.
  • Follow prompts to finish creating your account
  • Once the account holder has been created. From your Account Dashboard, select Add New Account Member to create users for other household members (spouses, children, etc.)

• You can add additional household members (spouse, children, etc.) at any time in the account page. However, you should keep your entire household on one account.

For assistance, please contact us at info@carmichaelpark.com or (916) 483-7826